Privacy Policy
This Privacy Policy describes how CinematicRelaxation, a FolioViz LLC brand, collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and password (stored in hashed form).
Transaction Information: When you make a purchase, we collect payment-related information necessary to process your transaction. We do not store full credit card numbers on our servers.
Usage Information: We automatically collect information about how you interact with our Platform, including pages visited, search queries, and download history.
Device Information: We collect information about the device and browser you use to access our Platform, including IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Platform and services.
- Process transactions and deliver purchased Content.
- Send transactional emails (order confirmations, download links).
- Respond to your inquiries and provide customer support.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms and Conditions.
4. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating the Platform, including:
- Payment processors for transaction handling.
- Cloud hosting and infrastructure providers.
- Analytics services for Platform improvement.
These providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit (TLS/SSL), secure password hashing (bcrypt), and regular security assessments.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes (such as maintaining records of purchases and licenses).
If you request account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information.
- Portability: Request a machine-readable copy of your data.
- Opt-out: Opt out of marketing communications at any time.
To exercise any of these rights, contact us at privacy@cinematicrelaxation.com.
8. Children's Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Material changes will be communicated via email to registered users.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
FolioViz LLC
Email: privacy@cinematicrelaxation.com